Privacy Policy

Effective Date: May 16, 2025


Flex and Flow Collective LLC (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information.


1. Information We Collect

We collect personal information when you:

  • Create an account
  • Book a session
  • Make a purchase
  • Sign up for our newsletter
  • Contact us

This may include your name, email, payment information, and wellness-related details.


2. Use of Information

We use your information to:

  • Provide and improve our Services
  • Process bookings and payments
  • Communicate with you
  • Send promotional emails (if you opt-in)


3. Sharing Your Information

We do not sell your personal information. We may share data with trusted third parties (e.g., Arketa, Stripe, Mailchimp, Google Analytics) to operate our business.


4. Cookies and Tracking

Our website may use cookies or similar technologies to enhance user experience and track website usage. You can modify your browser settings to disable cookies.


5. Children's Privacy

We allow users under 18 but require parental consent for certain services. We do not knowingly collect information from children under 13 without parental consent.


6. Data Security

We take reasonable measures to protect your information but cannot guarantee 100% security.


7. Your Choices

You may update or delete your personal information by logging into your account or contacting us.


8. Changes to This Policy

We may update this Privacy Policy. We’ll notify you of significant changes by email or on our website.


9. Contact Us

Questions? Contact: hello@flexandflowcollective.com



Terms of Service

Effective Date: May 16, 2025


Welcome to Flex and Flow Collective LLC (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, services, and products (“Services”). By using our website or Services, you agree to be bound by these Terms.


1. Use of Our Services

You must be at least 13 years old to use our Services. If you are under 18, you must have permission from a parent or guardian. You agree to provide accurate and current information when creating an account or making purchases.


2. Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to notify us immediately of any unauthorized use of your account.


3. Bookings and Purchases

All bookings and purchases are subject to availability and confirmation. By booking a service or purchasing a product, you agree to pay all applicable fees.


4. Cancellations and Refunds

We maintain a cancellation policy outlined on the booking page. Refunds are issued in accordance with that policy.


5. Prohibited Conduct

You may not use our Services to:

  • Violate any laws
  • Infringe on intellectual property rights
  • Harass or abuse others
  • Transmit viruses or harmful code


6. Intellectual Property

All content on our site, including text, graphics, and logos, is the property of Flex and Flow Collective LLC and protected by copyright laws.


7. Third-Party Tools

We use services such as Arketa, Stripe, Mailchimp, and Google Analytics. Their terms and privacy policies govern your interactions with those platforms.


8. Termination

We reserve the right to suspend or terminate your access for violating these Terms.


9. Disclaimer of Warranties

Our Services are provided “as is” and without warranties of any kind, express or implied.


10. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our Services.


11. Governing Law

These Terms are governed by the laws of the State of Maryland.


12. Contact Us

For questions, contact us at: hello@flexandflowcollective.com